Booking and Confirmation
All bookings made through our agency are subject to availability. A booking is considered confirmed only after full payment is received and a confirmation receipt is provided by us.

Payment Terms
Full payment must be made at the time of booking unless otherwise agreed. We accept various payment methods including credit cards, debit cards, bank transfers, and digital wallets.

Cancellations and Refunds
Cancellations are subject to the terms of the service providers (hotels, airlines, etc.). Any refunds will depend on the cancellation policies of these partners. Cancellation requests must be made in writing, and refunds may take up to 14 working days.

Travel Documentation
It is the responsibility of the traveler to ensure they have valid passports, visas, and other necessary travel documents. We are not responsible for any delays or denied entry due to improper documentation.

Liability
Our agency acts as an intermediary between travelers and service providers (hotels, airlines, etc.). We are not responsible for any personal injuries, property damage, or losses incurred during the trip. Travelers must have personal insurance.

Changes to Itinerary
We reserve the right to modify itineraries due to unforeseen circumstances like weather conditions, strikes, or other factors beyond our control. We will make every effort to provide suitable alternatives in such cases.

Travel Insurance
We strongly recommend that travelers purchase comprehensive travel insurance covering trip cancellations, medical emergencies, and loss of personal items.

Health and Safety
Travelers are responsible for meeting health requirements for the destination. This may include vaccinations or COVID-19 protocols.

Force Majeure
We are not liable for any loss or damage caused by events beyond our control, such as natural disasters, acts of terrorism, pandemics, or government actions.

Amendments to Terms
We reserve the right to update these terms and conditions at any time without prior notice.